Technology Married with Human Touch

We recently began using Instacart.

Its a food delivery service that will pick up food from most of the major grocery stores.

We choose our products on the app and over time, the app learns our favorite products.

This is pretty straightforward. Years ago I would have been impressed by just that, but it’s no longer that new of a thing.

One of our hesitations in ordering our groceries online was having someone else choose our produce.

When we choose our produce, we look for certain things and thoroughly inspect our produce to find early signs of spoilage.

For example, raspberries are notorious to have white fuzz in the middle of the pack, and needs to be inspected properly. We took the chance this time and ordered some produce. We ordered some heirloom tomatoes and apparently they didn’t look great.

The part that impressed me the most was this:

The guy that was putting our order together, was in constant contact with us and texted over photos of the produce to make sure that it met our liking.

I was completely impressed that technology and human decision making skills were fused together.

For me, technology is cool, but nothing is as gratifying as good old fashioned customer service. The kind of service that is provided by another human.

Whenever I call a customer service line and I’m connected with a robot, I’m going bananas, pushing zero, to hopefully be contacted with a human operator.

I am the guy that still takes his check to the bank teller. I know everyone at the bank and actually many of them have become my patients.

I choose the register instead of self-checkout. I need my daily dose of human contact. LOL!

Almost everything these days, have become computerized. The world’s companies are trying to remove the human element. They believe people are inefficient and expensive.

But for me, that’s what my entire business revolves around.


The more that technology takes over our lives, the more I have a need for great human relationships and customer service.

I know that I’m not the only one that feels that way.

If you are looking for an office, that will makes you feel special and welcome, please call 773-292-1911 to set up an appointment.

Floss like a madman! Emilio “Waiting In Line” Couret

World-Class Chicago, IL, Dentist, Dr. Emilio Couret for Exceptional Dental Care
“I’ve been seeing Dr. Couret for my dental needs for years–before he began his own office even. From Day 1–he was amazing. After years with no dental insurance, I needed a lot of work done, and was insanely anxious. Dr. Couret is an expert at putting you at ease and making you feel at home. And he seems to take the time needed to ensure his staff does the same. My teeth look amazing, and you will not find a more caring, comforting team in Chicago. They take the time to not just check your teeth, but to check of any issues that might arise, including cancers that other doctors may overlook. My husband and I are in the middle of planning a long-distance move, and I can’t even begin to think about finding a new dentist. Especially one that can live up to the standard Dr. Couret and his team have set.”
Ellie B.
Read More Reviews *The reviews are from actual patients of Dente Complete Dentistry. Individual results may vary.
Reviews are not claimed to represent results for everyone.
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Dr. Emilio Couret, our 5-star-rated Chicago, IL, dentist has transformed the smiles of over 6,000 patients. Dente Complete Dentistry offers the most advanced dental care for children and adults. Our dental care and treatment options include teeth cleanings, Invisalign, dental sealants, dental bonding, dental crowns, dentures, root canals, TMJ, anxiety-free dentistry, teeth whitening, veneers, fillings, dental bridges, dental implants, gum disease treatment and athletic mouth guards.
Call 773.292.1911 today to schedule your appointment with our Chicago, IL, dentist at our conveniently located Chicago dentist office. Come experience Dente Complete Dentistry and you will see we offer innovative and effective dental care in Chicago, Wicker Park, Lincoln Park, Bucktown & Logan Square, IL.
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