Last summer Finn and his friends were playing in his room. When I went up to his room, the 3 kids blocked me from coming in and pushed me out.
They were all yelling, “Kids ONLY. No adults.”
Then they pushed me out of the room and made a sign.
The sign read “do not entr. oonlie kisolawd”
Going into some businesses, I get the same feeling.
There is a reason why Amazon is killing brick and mortar stores.
Customer service is DEAD.
Walking into a store where all the employees greet you warmly and show a genuine interest to help, is almost an instinct practice.
My dad owned gas stations and I had to work there. At the time I hated it, but eventually learned to make the best of it. His main lesson was be enthusiastic and help people. I remember people from the neighborhood would lock their keys in the their car. He would help them get their car door unlocked and never charge the person. But he would then earn a customer for life.
Those same principles are the one that I share here a Dente.
When you walk in, our goal is for you to have a great experience. For you to feel like we actually care and that we want top be here. You can tell when someone doesn’t want to be at work, it shows.
But I want you to know that we are smiling under these masks. And we can’t wait to see you.
If you are looking for a dental home to go to, call us at 773-292-1911. We’ll take care of you.
Watch the video below, to see the Dente crew:
Floss Like A Madman!
Emilio “Adults Are Welcome Here Too” Couret