I was born in Chicago, 50 years ago, but English was not my first language. It was Spanish.
I began learning English when I went to kindergarten.
At first my English was pretty shaky, but I can confidently say that I’m an expert with the language.
Being a son of immigrants and being around many different types of immigrants, I’ve been able to understand many types of accents.
But this last weekend I met my match.
This last weekend, I was watching a documentary on this Mixed Martial Arts Fighting Champion by the name of Conor McGregor.
Conor is a fighter that comes from Ireland.
He was speaking English but his Irish accent was so thick that it might as well been Chinese to me.
Many times, people think dentists are speaking a different language.
A patient will walk into an office with a certain problem and the dentist does a thorough exam.
The dentist will present their findings and may never address the issue that got the patient to pick up the phone and make the appointment in the first place.
At this point, patients can feel a disconnect with the dentist and feel as if they are not being heard.
This is something that I wasn’t great at, in the beginning of my career. A patient would walk in with a problem and I would find a more urgent problem that I thought needed to be addressed quicker.
If you are looking for an office that makes you feel heard and respected, please call 773-292-1911 or visit us at mydente.com for a consultation.
Floss like a madman!Emilio “Quick Jab” Couret